Shipping policy

To send

Tracking the order

We ship all orders to the Netherlands and Belgium via DHL. We can ship orders to street addresses (not PO boxes). You can also choose to have your package delivered to a DHL location. As soon as your order has been placed, you will receive an email from us with the following information:

  • Confirmation of order
  • Order number
  • Delivery address
  • Track & Trace number

To deliver

In the Netherlands:

  • Up to 30 euros DHL: 3.95
  • Above 30 euros DHL: Free

Belgium:

  • Up to 30 euros DHL: 4.95
  • Above 30 euros DHL: Free

Returns

If you decide to cancel your purchase after receiving the products, you can return them to us at your own expense, if unused. You have fourteen days to change your mind, which starts on the day you receive the products. Before returning the products, please contact us at info@happyearthcare.com so that we can inform you about the procedure. Please include the following information in your email:

  • Name
  • Address
  • Postcode
  • Place
  • Telephone
  • E-mail address
  • order date
  • Receipt date
  • Reason for return

Return address when returning product(s):
Happy Earth Care
attn. Returns
Schuttersweg 8
1217PZ Hilversum