Shipping policy

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Order tracking

We ship all orders to the Netherlands and Belgium via DHL. We can send orders to street addresses (not PO boxes). You can also choose to have your package delivered to a DHL location. Once your order has been placed you will receive an email from us with the following information< /span>:

  • Order confirmation
  • Order number
  • Delivery address
  • Track & Trace number

Deliver

Within the Netherlands:

  • Up to 19.95 euros DHL: 3.95
  • Above 19.95 euro DHL: Free

Belgium:

  • Up to 30 euros DHL: 4.95 
  • Above 30 euros DHL: Free

Return

If you decide to cancel your purchase after receiving the products, you can return them, if unused, at your own expense return us. You have fourteen days to consider this, which starts on the day you receive the products. Before you want to return the products, please contact us at info@happyearthcare.com so that we can inform you about the procedure. Please include the following information in your email: 

  • Name 
  • Address
  • Postcode
  • Location
  • Phone
  • Email address
  • Order date
  • Date received
  • Return Reason

Return address when returning product(s): 
Happy Earth Care
Att. Return
Schuttersweg 8
1217PZ Hilversum