Returns
Returns
You have the right to cancel your order within 14 days after the day of receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited the full order amount including shipping costs. Only the costs for returning the product from your home to the web store are at your own expense. These costs amount to approximately 7.25 per package; please consult your carrier's website for the exact rates.
If you exercise your right of withdrawal, the product must be returned to the entrepreneur with all delivered accessories and – if reasonably possible – in the original condition and packaging. If the product is damaged or the packaging is more damaged than necessary to sell the product, we may charge you for this depreciation of the product. Therefore, handle the product with care and ensure that it is well packaged when returned.
To exercise this right, you can contact us via hello@happyearthcare.com. We will then refund the owed order amount within 14 days after your return notification, provided the product has been received back in good condition. Please include the following information in the email:
- Name
- Address
- Postcode
- Place
- Telephone
- Email address
- Order number
- Order date
- Date of receipt
- Reason for return
Return address for returning product(s):
Happy Earth
Regarding Returns
Schuttersweg 8
1217PZ Hilversum